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The Mind Office

Ethics in a workplace is a behavior whereby the focus to the individuals is how they apply moral principles, observing a set of values concerning how they should conduct themselves in a workplace. These values are essential in the formation of the attitude of the individuals, establishing the manner of response to people as well as situations. Ethics manifest a standard of behavior that distinguishes the individual’s right and wrong form of conduct within the society. The values exhibited in an ethical lifestyle are; respectful, honesty, accountability, professionalism, assertive and commitment.
    Ethics in a workplace environment exist between the different stakeholders of the organization. This may involve personnel such as the management and the supervisors, employees and the customers. Effective communication with the organizations management promotes healthy relationships, thus building honesty and integrity in the business.

        The activities of an employee that may demonstrate the value of honesty and accountability in a workplace environment is such as taking responsibility to report to the management any harmful behavior within the workplace, thus ensuring the efficient operation of business activities. Therefore, positive ethical behavior in a business environment is demonstrated through employees focusing on staying productive in the process of their job performance with minimal supervision. They should be in a position to exercise accountability as well as ready to take the initiative to be able to solve problems effectively.

    The understanding of ethical behavior focuses on developing personnel’s exercising professionalism in their workplace. They manifest effective working habits, through collaborative actions with workplace colleagues, thus, focus on productivity improvement of the organization. The techniques which concentrate on ensuring accountability towards meeting professional goals of the organization are the employees knowing their role and time management within the workplace.
    The clear understanding of individual roles within the organization will result in the personal accountability of the individuals in their job description. The clear outline of the tasks for the different teams instills responsibility in their job allocation, consequently developing commitment in the achievement of their duties and thus resulting in the attainment of the professional goals. The individual task allocation further provides them with the capacity to contribute significantly in the agendas of the organization due to adequate preparation.
    Secondly, time management in the organizations set up ensures problems are addressed promptly. The wise management of time by the employees results to duties being timely implemented. The effectiveness in the performance of the organization’s staff is a step towards the realization of the company’s objective, thus resulting in the achievement of the organization's goals through employees’ commitment to their work. Time management of the employees ensures they operate according to the company’s schedule, therefore, leading to early arrival to work. This makes work coordination easy within the organization. Thus, tasks are completed increasing the job performance and consequently achievement of the company’s goals.

    Quality customer service contributes significantly to the success of business. The customer-driven market has majorly resulted to stiff competition in many industries. Therefore, exceptional customer service with a focus on customer satisfaction promotes a business leading in the creation of customer loyalty. This will consequently increase sales in the firm due to customer preference to frequent a place in which they require quality customer service. The increase of the sales will, therefore, increase shareholder satisfaction, consequently making them invest more in the business.
    The shareholder investment as a result of an increase in sales boosts the business growth. Thus, quality customer services expand client base, impacting positively to the business growth. Moreover, encouraging responses from the customers is significant in building their trust concerning the business objective of providing quality products to meet their expectations. This will motivate them to seek the same services frequently from the same organization, resulting in increasing in profits and high rate of business growth. Therefore, quality customer service is significant in establishing a stable business with high expansion rate.

    The service delivery within business organizations significantly depends on human resources. Thus, an efficient and effective management of human capital is a significant step towards the achievement of the business objectives. The involvement of highly skilled employees in the organization will consequently result in the acquisition of superior services for the company. These quality services will place the organization at a better competitive edge in the market.
    Moreover, nurturing employee innovation within the organization contributes significantly concerning their productivity as well as positive contribution within the organization. The impact will be high performance of the employees due to motivation incentives and support from the organization. Besides, the positive attitude to work inspired to the employees motivates them to work as a team, consequently resulting to quality service delivery due to their individual commitment in job delivery.

    The employment of skilled personnel is a resource in terms of the company benefiting from the employees expertise in their work delivery. Moreover, these professionals manifest greater passion in their work, resulting to improved output, thus the organization will have high performance. This will make the organization achieve tremendous productivity making the achievement of the target objectives possible.

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